Last updated: October 15, 2026
1. Overview
This website, www.glowhouscollective.com, is owned and operated by GLOWHOUS LIGHTING LLP (LLPIN: ADB-6758, GSTIN: 27ABFFG1785N1ZU), trading as GlowHous Collective, having its registered office at Orion Complex C2, Range Hills Road, Bopodi, Pune, Maharashtra 411020, India ("we", "us", "our"). By visiting our website or purchasing from us, you agree to these Terms & Conditions ("Terms"). Please read them carefully.
2. Eligibility
By using this website you confirm that you are at least 18 years of age, or are using it under the supervision of a parent or legal guardian, and are competent to enter into a contract under the Indian Contract Act, 1872.
3. Products
Our products are handcrafted in small batches. Minor variations in colour, finish and dimensions from the images shown are a natural part of handmade work and are not considered defects. Colours may vary slightly depending on your screen.
4. Pricing and Payment
All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. Shipping charges, if any, are shown at checkout. We reserve the right to change prices at any time without prior notice. Payments are processed securely through our authorised payment partners; we do not store your card or banking details.
5. Orders
Placing an order is an offer to purchase. We reserve the right to refuse or cancel any order, including in cases of pricing errors, stock unavailability or suspected fraud. If we cancel an order after payment, the full amount will be refunded to the original payment method.
6. Shipping, Returns, Refunds and Cancellations
Delivery is governed by our Shipping Policy. Returns, refunds and cancellations are governed by our Return, Refund and Cancellation Policy. Both form part of these Terms.
7. Personalised Products
For personalised items, you are responsible for the accuracy of the text, names or designs you provide and confirm that you have the right to use them. We may decline personalisation requests that are offensive, unlawful or infringe the rights of others.
8. Intellectual Property
All content on this website, including designs, images, text, logos and graphics, is the property of GLOWHOUS LIGHTING LLP and is protected by applicable intellectual property laws. You may not copy, reproduce or use any content without our prior written consent.
9. Privacy
Your use of this website is also governed by our Privacy Policy.
10. Product Use
Our lighting products must be used as instructed, with the supplied adapter or a suitable power source, and kept away from water and heat. We are not responsible for damage or injury resulting from misuse, improper installation or unauthorised modification.
11. Limitation of Liability
To the maximum extent permitted by law, our total liability for any claim arising from a purchase shall not exceed the amount paid by you for that product. We are not liable for any indirect, incidental or consequential loss.
12. Indemnity
You agree to indemnify and hold harmless GLOWHOUS LIGHTING LLP, its partners and employees from any claim or demand arising from your breach of these Terms or your violation of any law or third-party rights.
13. Governing Law and Jurisdiction
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts at Pune, Maharashtra.
14. Changes to These Terms
We may update these Terms from time to time. Changes take effect when posted on this page. Your continued use of the website after any change constitutes acceptance of the updated Terms.
15. Contact / Grievance
GLOWHOUS LIGHTING LLP (trading as GlowHous Collective)
Orion Complex C2, Range Hills Road, Bopodi, Pune, Maharashtra 411020, India
Email: smartgrow220@gmail.com
Phone: +91 95886 41814